
- #Suntrust online banking how to
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To open a savings account or Live solid savings account, you need to make a minimum deposit of $100 The SunTrust Bank savings account can certainly help you to prepare for that rainy day, save for a down payment or save for tuition.
#Suntrust online banking free
In addition, there is free online and mobile banking which makes it easy to manage your bank account from anywhere in the world on your computer or mobile phone. Monthly maintenance fee ranges from between $4 and $17.Īll SunTrust checking accounts have a debit card. The options offered include: EZ Checking, Solid Choice Banking, Everyday Checking, Student checking and Signature Advantage Banking. Whether you are looking for a simple checking account that will help you to manager your daily expenses with the option of direct deposit or a bank account with benefits, the bank has the right checking account for you. The bank offers four types of checking accounts to meet the individual needs of its esteemed customers. If your current bank doesn’t offer much with regards to financial products and customer service, then you may want to switch to SunTrust for a new banking experience. You can borrow from your equity, open a checking account, plan your retirement and start an emergency fund. In 2013, the bank was paid $1.5 billion to resolve claims of poor mortgage lending, and foreclosure practices.īeing one of the largest banks in the U.S., the bank offers a range of products to keep its customer’s finances on track. SunTrust Bank main business includes deposits, credit cards, trust and investment and lending services. As of September 2016, the bank was operating 1,400 branches and 2,160 Automatic Teller Machines in Washington D.C and southeastern states. SunTrust Bank is an American based bank founded in 1891 and headquartered in SunTrust Plaza, Atlanta, Georgia. When you create an online account with the bank, you will enjoy the following benefits: Step 4-Enter your card number, card PIN and SSN number and click “next” In this case, we will choose SunTrust Debit Card. Step 3-Sect an enrollment option among those provided in the page (SunTrust Debit Card, SunTrust Account or SunTrust Personal Credit Card). Here are the steps you need to follow to enroll: You will be required to provide some details about your bank account. The good news is that it’s free to register. If you have an account with SunTrust Bank, you can create an online account with the bank.
#Suntrust online banking password
Step 3-Enter your user ID and password and click “reset password” Step 2-Choose whether you want to reset your password, user ID or user ID and password Follow these steps to reset your password: You will need your user ID to reset the password. If you can’t access your online account because you have forgotten your password, you can reset it to regain access.
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If the username and password are correct, you will be directed to your account How to reset your password Following these simple steps to login into your SunTrust Bank online account:

Just like other online accounts, you will need your login details. The campaign focused on the idea of preparation and expectation.SunTrust Bank has an easy to use platform that enables customers to conveniently login into their online accounts. We painted a realistic picture of a SunTrust client logging in, unable to find their usual banking solutions and either growing frustrated or calling the call center.

This was particularly true of the older segment, which might be more resistant to change.

We were engaged with just over nine months to prepare communications and educate the audiences.ĭon’t Mess with a Person’s Online Bank AccountĮarly on, we established that changes to online banking could be incredibly disruptive to clients’ day-to-day lives.

The bank, wisely, chose to go a different direction with the relaunch of the online banking platform. The relaunch was under-communicated, and the entire population was under-prepared for the change. The experience for teammates, clients and the call center employees was not a positive one. The year prior to this upgrade, SunTrust had relaunched its mobile app with very little communications.
#Suntrust online banking upgrade
Preparing SunTrust Customers for a Massive Online Upgrade
